"We need to talk..."
Uh-oh. You know what that saying means. When business is slow and sales are down many owners and business folk begin to panic and call for meetings. These meetings are thrown together frantically to discuss what went wrong, what doesn't work and why.
The finger pointing begins. Leaders will look from the top down at the sales, the marketing, the figures, the processes - only to discover that most of the time they'll never figure out the answer. Then the infighting begins, sales points at marketing, marketing at sales - rinse and repeat.
The battle of blame destroys careers, departments and sometimes the businesses themselves. The irony of the situation is that while running around like headless chickens, they fail to see what is right in front of them...innovation is the answer.
When you focus on the problem, you'll never find the solution.
Where most of these meeting organizers steer wrong is that the time spent could be focused on being proactive. Times change, people change, and markets change, therefore the next step has to be about making adjustments and creating anew. While each solution is obviously unique to the company and their situation, they all come from one place - innovation.
It's amazing to me how often the process of innovation is only brought into the equation after all other efforts have been exhausted. I don't fully understand why, but I have a theory.
If I wanted to give you an idea, chances are you wouldn't value it. Why? Because it was free first of all, but more importantly it's because you can't see it. On the contrary, if I gave you an existing business I bet you'd perk up.
Now let's pretend that the idea that I was going to give you was a for a new technology that is going to drive business in the 21st century. The thought or idea hasn't been put into motion yet, but it's worth billions of dollars. A lot of work would need to be done, investments, plans, etc., but that's a given. The difference-maker is the lightbulb in your head so just because an idea is intangible it doesn't make it substantial.
While others are focused on problems, forward-thinking companies like Google or howies focus toward ideation or innovative brand-building and continue to grow because of it. Stop the meetings. Stop the madness. Start innovating.
Tim Andren is the founder of Guideas, Inc. an innovation and marketing company.